Privacy Policy

Privacy Policy

This is the privacy policy of Paragon Sports Management Ltd, registered at Paragon
House, Holbrooke Place, 28-32 Hill Rise, Richmond, TW10 6UD.

This policy sets out the basis on which any personal data we collect from you will be controlled and processed by us. Please read the following
carefully to understand our views and practices regarding your personal data and how we will treat it. This policy was updated on 18 May 2018.

Information we may collect from you

We may collect and process the following personal data from you:

  • Information that you provide by filling in forms on our primary site (www.thisisparagon.co.uk) and/ or Paragon secondary sites.
  • If you contact us via phone, email or face to face, we may keep a record of that correspondence and your contact details. We may use these contact details in order to contact you in the future.
  • As per Google tracking, we will also be aware of details to your visits to our site including, but not limited to, the full Uniform Resource Locators (URL) clickstream to our site, products you viewed/ searched for; page response times, download errors, length of visits to certain pages and any phone number used to call our
    office.
  • Technical information, including the Internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform. We do not store this information on our system.

How we use your personal data

Paragon is compliant with the General Data Protection Act 2018, which came into play on 25th May 2018. As such, we will only store and process your personal data in the following circumstances:

  • Where we need to perform elements to the contract we are about to enter into or have entered into with you. Examples include, but are not limited to, delivering tickets or itinerary information, contacting you about event specific information, passing on your details to third parties such as booking agents, airlines, accommodation and other necessary facility management.
  • Where it is necessary for our legitimate interests and what we interpret to be your interests, and where fundamental rights do not override those legitimate interests.
  • Where we need to comply with a legal, statutory or regulatory obligation.
  • Where we have your express consent to use your personal data for a specific purpose confirmed in that express consent. You have the right to withdraw consent to marketing at any time by contacting us.

Marketing

Paragon strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We may collect and process your identity, contact, personal and technical data to form a view on what we think you may want or need, or what may be of interest to you. This information will not be given to third parties, unless directly relevant to the transaction in process or unless explicit consent has been secured.
You can ask us to stop sending you marketing messages at any time by emailing us at sayhello@thisisparagon.co.uk or by following the opt-out links/ processes on any
marketing message sent to you. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of any sort of transaction that we have undertaken with you and which we are entitled by law to keep for duration determined by statute and the common law.

Where we store your personal data

All information you provide to us is stored on our secure systems. Please be aware that the transmission of any information via the internet and email is not completely secure. Although we do our best to protect your personal data, we cannot guarantee thesecurity of your data transmitted to our site.
Once we have received your information, we use encrypted software & internal procedures to limit access to your personal data strictly to those employees, agents,
contractors and/or other third parties on a need to know basis, in order to fulfill the transaction/ request. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Data Retention.

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it; including for the purposes of any legal, accounting, or reporting requirements following its legitimate use. To determine the appropriate retention period for personal data, we consider the nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we
process your personal data (and whether we can achieve those purposes through other means) and any applicable legal requirements. Although you can ask us to delete your data at any time, we may be required to retain some aspects of your data to meet with our own legal, accounting or reporting obligations to which we are subject. This does not impact your right to be removed from any sales or marketing lists and correspondence.

Cookies

Cookies are small text files that are placed on to your computer’s hard drive by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website. Most web browsers allow some user control of most cookies through the browser settings. You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
Please note that our site may contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.

Right to Access

You can request to access, correct or erase your personal data at any time under data protection laws. This access request may be subject to an administration charge, to meet our costs in providing this service. If you wish to exercise any of the rights set out above, please contact us at sayhello@thisisparagon.co.uk. We reserve the right to change our privacy policy from time to time and any changes we may make will be dated, posted on this page and will be effective immediately upon posting.

EQUAL OPPORTUNITIES POLICY

1. Policy Statement

Paragon is an equal opportunity employer and is committed to a policy of treating  all its employees and job applicants equally.

It is the policy of Paragon to take all reasonable steps to employ and promote employees on the basis of their abilities and qualifications without regard to race, color, ethnic origin, nationality, national origin, religion or belief, sex, sexual orientation, age, marital status and/or disability.

Paragon will appoint, train, develop and promote on the basis of merit and ability alone. Employees have a duty to co-operate with Paragon to ensure that this policy is effective to ensure equal opportunities and to prevent discrimination. Action under Paragon’s disciplinary procedure will be taken against any employee who is found

to have committed an act of improper unlawful discrimination. Serious breaches of the equal opportunities policy will be treated as potential gross misconduct and

could render the employee liable to summary dismissal. Employees should also bear in mind that they can be held personally liable for any act of unlawful discrimination. Employees must not harass or intimidate other employees on the grounds of race,

colour, ethnic origin, nationality, national origin, religion or belief, sex, sexual orientation, age, marital status or disability. Such behaviour will be treated as potential gross misconduct under Paragon’s disciplinary procedure.

Employees should draw the attention of their line manager to suspected

discriminatory acts or practices. Employees must not victimise or retaliate against an

employee who has made allegations or complaints of discrimination or who has

provided information about such discrimination. Such behaviour will be treated as

potential gross misconduct under

Paragon’s disciplinary procedure. Employees

should support colleagues who suffer such treatment and are making a complaint.

2. Sources of Recruitment

The recruitment process will be conducted in such a way as to result in the selection of the most suitable person for the job in respect of experience, abilities and

qualifications. Paragon is committed to applying its equal opportunities policy at all

stages of recruitment and selection.

3. Advertisements

Recruitment publicity must positively encourage applications from all suitably

qualified and experienced people. When advertising job vacancies, in order to

attract applications from all sections of the community, Paragon will, as far as reasonably practicable:

  • Ensure advertisements are not confined to those areas or publications which

would exclude a higher proportion of a particular gender, sexual orientation, religion or racial group or which would exclude disabled job applicants;

  • Avoid prescribing any unnecessary requirements which would exclude a higher proportion of a particular gender, sexual orientation, religion or racial group or which would exclude disabled job applicants;
  • Avoid prescribing any requirements as to marital status;
  • Where vacancies may be filled by promotion or transfer, they will be published to all eligible employees in such a way that they do not restrict applications from employees of and particular gender, sexual orientation, religion or racial group or from employees with a disability;
  • Ensure that the setting of age limits, as a criterion of any specific job is justifiable.

4. Selection methods

The selection process will be carried out consistently for all jobs at all levels. The Company will ensure that this equal opportunities policy is available to all staff and in particular is given to all staff with responsibility for recruitment, selection and promotion. The selection of new staff will be based on the job requirements and the individual’s suitability and ability to do, or to train for, the job in question. With disabled job applicants,

Paragon will have regard to its duty to make reasonable adjustments to work provisions, criteria or practices or to work premises in order to ensure that the disabled person is not placed at a substantial disadvantage in comparison with persons who are not disabled.

5. Selection Tests

Selection tests which are used will be limited to questions relating to the particular job and/or career requirements. The tests will measure the individual’s actual or inherent ability to do or to train for the work or career. Thus, questions or exercises on matters which may be unfamiliar to racial minority applicants or applicants of a particular sex, sexual orientation or religion will not be included in the tests if they are unrelated to the requirements of the particular job. The tests which are used will be reviewed from time to time in order to ensure that they remain relevant and free from any unjustifiable bias, either in content or in scoring mechanism.

6. Applications and Interviewing

All Paragon applications will be processed in the same way. The staff responsible for short-listing, interviewing and selecting candidates will be clearly informed of the selection criteria and of the need for their consistent application.Whenever possible, all applicants will be interviewed by at least two people. All questions that are put to the applicants will relate to the requirements of the job.

If it is necessary to assess whether personal circumstances will affect the

performance of the job (for example, if the job involves unsociable hours or extensive travel), this will be discussed objectively, without detailed questions based on assumptions about race, religion, national origin, sex, age, disability, sexual orientations, marital status, children and domestic obligations.

7. Training, Transfer and Promotion

Paragon will take such measures as may be necessary to ensure the proper training, supervision and instruction for all line managers in order to familiarise them with Paragon’s policy on equal opportunities, and in order to help them identify

discriminatory acts or practices and to ensure that they promote equal opportunity within the departments for which they are responsible

All persons responsible for selecting new employees, employees for training, or for transfer to other jobs, must not discriminate on gender, racial or religious grounds and on the grounds of the employee’s disability, age, marital status or sexual orientation. Where a promotional system is in operation, the assessment criteria will be examined to ensure that they are not discriminatory. The promotional system will be checked from time to time in order to assess how it is working in practice. When a group of workers predominantly of one race, religion, sex or sexual orientation or a worker with a disability appears to be excluded from access to promotion, transfer and training and to other benefits, the promotional system will be reviewed to ensure where is no unlawful discrimination.

Where general ability and personal quality are the main requirements for promotion

to a post, care will be taken to consider favourable candidates of all races, religions,

sexual orientations and both sexes with different career patterns

and general experience.

8. Terms of Employment, Benefits, Facilities and Services

All terms of employment, benefits, facilities and service will be reviewed from time to time, in order to ensure that there is no unlawful discrimination on the grounds of race, colour, ethnic origin, nationality, national origin, religion or belief, sex, sexual orientation, age, marital status or disability.

9. Equal Pay

Paragon is committed to equal pay in employment. It believes its male and female employees should receive equal pay for like work, work rated as equivalent or work

of equal value. In order to achieve this, Paragon will endeavour to maintain a pay system that is transparent, free from bias and based on objective criteria.

10. Grievances and Complaints

All allegations of discrimination will be dealt with seriously, confidentially and speedily. Paragon will not ignore or treat lightly grievances or complaints about discrimination from members of a particular sex, sexual orientation, religion or racial group or from disabled employees. Such complaints should be raised promptly under the terms of the Paragon’s grievance procedure.

11. Monitoring Equal Opportunity

Paragon will regularly monitor the effects of selection decisions and personnel practices and procedures in order to assess whether equal opportunity is being achieved. This will also involve considering any possible indirectly discriminatory effects of its working practices.

Terms of Use

1. Terms

By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations,and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Paragon Sports Management Ltd’s web site for personal, non-commercial transitory viewing only.
This is the grant of a license, not a transfer of title, and under this license you may not:
modify or copy the materials
use the materials for any commercial purpose, or for any public display (commercial or non – commercial)
attempt to decompile or reverse engineer any software contained on Paragon Sports Management Ltd’s website
remove any copyright or other proprietary notations from the materials, or
transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Paragon Sports Management L td at any time.
Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on Paragon Sports Management Ltd’s website are provided “as is”. Paragon Sports Management Ltd makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Further, Paragon Sports Management Ltd does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site

4. Limitations

In no event shall Paragon Sports Management Ltd or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Paragon Sports Management Ltd’s Internet site, even if Paragon Sports Management Ltd or a Paragon Sports Management Ltd authorised representative has been notified orally or in writing of the possibility of such damage.
Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Paragon Sports Management Ltd’s web site could include technical, typographical, or photographic errors. Paragon Sports Management Ltd does not warrant that any of the material s on its web site are accurate, complete, or current.
Paragon Sports Management Ltd may make changes to the materials contained on its website at any time without notice. Paragon Sports Management Ltd does not, however, make any commitment to update the materials.

6. Links

Paragon Sports Management Ltd has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Paragon Sports Management Ltd of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications

Paragon Sports Management Ltd may revise these terms of use for its web site at any time without notice. By using this web site you are a greeing to be bound by the then current version of these Terms and Conditions of Use.

8. Additional Pricing

We add a post and packaging charge of £7.40 to all bookings. This is to cover costs of sending out your event documentation. Paragon Sports Management Ltd may revise this charge at any time.

ATOL HOLDER DETAILS

Paragon are an ATOL accredited company.

1.Details

Company Name:Paragon Sports Management Ltd
ATOL Number: 6724
Address:    Paragon House
                  Holbrooke Place
                  28-32 Hill Rise
                  Richmond
                  TW10 6UD
Web Site(s):https:// www.thisisparagon.co.uk
Other Trading Names: Paragon Elite, Paragon Hospitality

2. More Information

For more information on ATOL protection, please visit: https://www.caa.co.uk/ATOL-protection/
Paragon are not liable for any content placed on this site.