budapest at night

The Paragon Promise

The Paragon Promise | This is our vow to our clients that will ensure you have an experience like no other. Take a look at how we guarantee the best experience, the tightest security and the most competitive prices.

The Paragon Promise | Paragon are leaders in the hospitality industry not only providing 100% guaranteed, secure tickets and exclusive hospitality for the past 15 years but also event managing our own hospitality including our VIP Clubs, Dinners and Travel Packages – some of the best, most desirable hospitality in the market.

We love our customers and according to recent research they love us which is why if you find the same package at a better price we will endeavor to match or beat it for you. It doesn’t get any better than that!

Paragon have surveyed customers in 2016 and achieved an incredible NPS score of 42. Up by 11 points year on year. An excellent score that puts us in some of the highest customer service levels in the UK.

Our customer service rating scored 9/10 in our the same survey, and as you can see our client expectations were met at an extremely high rate:

Have a read of our testimonials yourself below. We look forward to working with you.

Paragon are:

  • 100% official – your experience is in safe hands
  • ATOL protected – if you book a travel package with flights with us you are financially protected
  • Price match guarantee – if you find the same package at a better price we will endeavour to match or beat it for you
  • 15 years expertise – ask us about any event, we have experts dying to tell you about their first hand experience
  • Event management expertise – we are also event managers and run many of our own events – we know what works
  • Fantastic after sales service – you will receive a dedicated account manager to look after you and be on hand to assist in anything you may need assistance with

We take pride in being experts in the industry, adding extra special touches along the way and wow-ing our guests again and again. Read our testimonials below to hear for yourself.